Yushintei

Amazing hospitality, greeted warmly and attentively always. They had treats ready for our toddler at check in and check out! English was good and communication through the app was responsive. Very large room (multiple spaces, with the large sleeping room and adjacent changing room and small sitting room), en suite toilet and shower, and wonderful semi outdoor private bath. (I say semi because it was very enclosed, but there was a bit of sky and bamboo growing next to it.) Comfortable beds and cozy comforters and pillows. A little far from the train station, and uphill, but still very walkable. Near a lovely river and in a very pretty area away from the main part of town which provides a lot of peace and quiet. The Kaiseki dinner was phenomenal, one of our favorite meals. They went above and beyond providing a special meal for our toddler, including dessert (it was served beautifully like our meals were). The Japanese breakfast was amazing as well. We loved the traditional rooms and atmosphere, and the yukata robes were a wonderful touch.

We loved our stay at Yushintei. My boyfriend and I were staying in Hakone for one night between Kyoto and Tokyo and we wish we had stayed for longer. We really enjoyed the private onsen, the room was really charming. I thought that the futon beds were so comfortable, I slept so well! The location is very handy at night. Be warned that many places close quite early so it can be tricky to find food. We did not mind because we had eaten a lot on other nights of the trip so went in with the intention of just having a convenience store picnic (there's a few within walking distance)

Everything was perfect. Our traditional room was massive, with comfy beds and a nice outdoor corner for tea. We booked the room with a private outdoor onsen and it was absolutely worth it. The hotel also has 2 communal onsen areas which you can reserve for personal use. We booked ours for 40min and it was extremely relaxing. Both the traditional dinner and breakfast were excellent, and the staff very meticulous and helpful. The whole experience was definitely worth the price.

Fantastic hospitality, incredible kaiseki meals (we had breakfast and dinners). It's a small traditional Ryokan with 8 guest rooms, so the room only has a toilet and sink. To shower and bathe you use the traditional Japanese bath area, one for men and the other for women. A memorable experience. Room for improvement: the futon style mattress is VERY firm. And some interior finishes such as the wallpaper and tatami mat edges would benefit from replacement. But this is a historical Ryokan building so don't expect everything to be new and modern. The fantastic hospitality and meals are the most important thing if you stay here. Two people in our group had tattoos, it was not a problem using the hotel's communal bath. Also this Ryokan is located near the Tenzan Onsen. The Ryokan is a 15-20 minute walk to Hakone-Yumoto train station. Also is near bus line "K" which goes to the lake.

The property was very traditional Japanese feels. It did seem a bit on the older side (no smart TVs, only takes cash but lovely. The staff was amazing and sweet. We spoke very little Japanese and they spoke some English and used translator apps otherwise. The food was delish, different than we’re used to as Americans, but still good, you could tell it was quality. The private onsen was amazing, we felt so relaxed after the bath, it was outdoor and was raining but the bath was covered and the rain provided a nice ambience, I couldn’t even tell it was cold when getting out of the bath. The futons were a bit hard and uncomfortable. Absolutely recommend to travelers!! It was such a great experience.